ReviewsGoogleTri-Cities
What A-One customers say
These are words from customers who called the shop, wrote about the visit on Google, and left it there for the next neighbor to read.
GoogleVerified reviews
4.8 on Google from 1,068 reviews
Our AC quit working in the 100 degree heat. Taylor came at 8 pm and fixed it really fast. The 2nd day he came right away when something else went wrong. For the 3rd day in a row, superhero Taylor came to the rescue.
More from Tri-Cities homes
They were quick and efficient when installing my new system, and they were always willing to answer any questions I had afterward. When I felt like my system wasn't getting as cold as I had expected, they came out the same day to check everything and address my concerns.
Morg Schooley on Google
He arrived on time and on the same day I called for their service, quickly diagnosed the issue, and took the time to thoroughly explain what was happening with our HVAC system in a way that was easy to understand.
Micaella Angelo on Google
Taylor Rogers was fantastic! He was super knowledgeable and thorough. He was honest, loves what he does, works hard and gives back to the HVAC community. If Taylor is any indication, A-One hires the best!
Jessie W. on Google
He was on time, very professional with outstanding customer service skills. He did the best job and the price was reasonable!
Michele Schell on Google
What comes upAgain and again
What customers tend to mention
Read the five reviews above and the same few things come up. This is a summary of those five, not a promise about your visit.
- Showing up quickly. One customer had a technician at the house at 8 pm on the first day, and another had the visit on the same day they called.
- Explaining the fault in plain terms. Two reviewers say the technician took the time to walk them through what was wrong before the repair.
- Coming back until it is fixed. One homeowner describes a technician returning three days in a row in 100 degree heat, and a new system customer says the crew came out the same day to check the cooling.
- A fair price on an awkward job. One reviewer had a rooftop dryer vent serviced and calls the price reasonable.
Need heating, cooling, electrical or plumbing help
Call the shop at (509) 586-7613. Office hours are Monday to Friday, 7 AM to 7 PM, and A-One also offers 24/7 emergency service.